We do ask that you be present during the move. Your movers will be relying on you to direct them where to go and to answer any questions, especially with large amounts of inventory. Keeping yourself available can help the movers do their jobs as efficiently as possible. If you can’t be there, please have a representative present who can answer all of the movers’ questions for you. If you or any representative absolutely cannot be there, please let one of our customer service reps know. We‘ll work with you to see what we can do!